• Only open e-mails from senders that you know and be cautious when opening attachments.
  • If you receive an e-mail, don’t click on links within the e-mail if it says it will take you to a site that asks you to enter your personal information.  Instead, type in the web address in the address bar of your browser page.
  • If you have any doubts, don’t respond at all! 
  • Discard suspicious e-mail without opening it. Some e-mail contains spyware, which can provide scammers access to your accounts.
  • If an e-mail offers you a reward or a discount and then asks you to provide personal information to get the reward, don’t provide your information. 
  • Keep track of your account activity and make sure they’re not any unusual transactions or activity.
  • Be suspicious of emails asking for personal information or those who threaten action like your account will be closed.

 

  • Avoid putting personal data into an e-mail unless you can confirm that it is your bank and that it is a secured communication system.
  • Do not fill out forms contained in e-mail messages requesting sensitive information.
  • Type Third Federal’s web address into your browser and bookmark it.  Use this bookmark for all subsequent visits to Third Federal’s website.  Typing the correct URL in or using it as a bookmark is the best way to be sure you’re not redirected to a fraudulent site.
  • Be careful if you’re sent to a website that first displays a pop-up window asking you to enter your user name and password.  Phishing scams may direct you to a legitimate website but then use a pop-up to gain your confidential information.
  • If you’re not sure if a site is authentic and you’re asked to provide your User ID and password, STOP!  Call the site’s telephone number and verify that it is legitimate before entering any information. 
  • If you receive an e-mail claiming to be from Third Federal, and you suspect it is aimed at defrauding you, contact Third Federal and, if possible, forward the e-mail to abuse@thirdfederal.com.
  • When in doubt, close your browser, reopen it and type in the web address in your browser’s address bar.