The Username is not case sensitive.

 

The Password is case sensitive.


Password Requirements:

  • Must be between 10 and 32 characters 
  • Must contain at least one character from all three categories: 
    • Letters (including one upper case letter AND one lower case letter) 
    • Numbers
    • Any special characters
  • Cannot contain any whitespace (spaces are not allowed; including before, in the middle of or after the User ID)
  • Cannot be a substring of the User ID
  • Passwords are case sensitive 
  • Passwords do not expire