GENERAL INFORMATION

Can I add an owner to my account?
Depending on the type of account you have, you may be able to change ownership.  Customers can add an additional owner to their deposit accounts by visi...
Wed, 5 Jul, 2023 at 10:48 AM
Is Third Federal safe?
We're finding that more and more customers want independent verification of their financial institution’s soundness.  BauerFinancial and Bankrate Monito...
Thu, 10 Mar, 2022 at 8:53 AM
Can I get a list of your bank owned properties?
You can obtain a list of our bank owned properties on our website at https://www.thirdfederal.com/borrowing/bank-owned-properties  
Fri, 9 Oct, 2020 at 2:05 PM
Can I purchase savings bonds from Third Federal?
The U.S. Department of the Treasury ended the sale of paper savings bonds through financial institutions such as Third Federal.  You can purchase electr...
Fri, 7 Feb, 2020 at 3:24 PM
Do you offer trust accounts?
We currently do not have the ability to offer Trust accounts that are out of our branch area.
Fri, 7 Feb, 2020 at 3:26 PM
Does Third Federal have a program for military service members?
Yes.  All current U.S. military service members, reserves/national guard, honorably discharged veterans and surviving spouses are eligible for our military ...
Fri, 7 Feb, 2020 at 3:26 PM
Does Third Federal offer Home Equity lines or credit or Home Equity loans?
Yes. Third Federal offers Home Equity Line of Credit  in OH, CA, CT, CO, DC, FL, GA, IN, IL, KY, MA, MD, MO, NC, NH, NJ, NY, OR, PA, TN, VA and WA.  We ...
Fri, 7 Feb, 2020 at 3:28 PM
How can I change my email address with Third Federal?
The best way to update your email address is to log into Online Banking, click on the My Settings link at the top right and go to Primary email | Edit and y...
Tue, 27 Dec, 2022 at 2:10 PM
How can I get a copy of my credit report?
You can obtain a full copy of your credit report by contacting any one of the following credit bureaus.   Third Federal obtains credit information from al...
Fri, 7 Feb, 2020 at 3:42 PM
How can I reach your Collections Department?
You can reach our Collections Department by calling toll-free 1-855-811-3145 during the following hours of operations: Monday, Wednesday & Friday 8:...
Fri, 7 Feb, 2020 at 3:47 PM