OVERVIEW OF ONLINE BANKING

Can I recieve electronic statements?
Currently you can view your deposit, home equity, mortgage and tax statements online and through the mobile app. Simply click the Statements tab in within O...
Tue, 16 Aug, 2022 at 1:22 PM
Are there any fees charged to use Online Banking?
Online Banking is a free service we provide to our customers.    The only area where you may be charged is if you choose the Next Day external transfer op...
Thu, 6 Feb, 2020 at 10:26 AM
Can I change the sort function when I'm viewing my account transaction history?
Yes.  The default history range is 10 days.  However, you can change this to show in 30 day increments, monthly increments or customize your search dates.  ...
Mon, 25 Apr, 2022 at 1:54 PM
Can I set up notifications within Online Banking?
Yes, there are two places to access notifications.  You can click on the My Settings link at the top right of the screen and click on Alerts & Notificat...
Tue, 27 Dec, 2022 at 1:13 PM
How do I change my mailing address?
You can submit your request to change your address through online banking. Log-in, go to the "Additional Services" tab, and select "Change of...
Fri, 22 May, 2020 at 5:24 PM
How do I change my email address for Electronic Statements?
You can change your email address for electronic statements by logging into Online Banking and clicking on the My Settings link at the top.  Click on edit n...
Tue, 16 Aug, 2022 at 1:35 PM
How do I know if I'm eligible to use Online Banking?
To use Online Banking, you simply need to have an account with Third Federal.  Once an account has been established, you can enroll in Online Banking.
Thu, 6 Feb, 2020 at 12:14 PM
How long do you save transaction history on my accounts?
We save at least 12 months of history that you can access.  For some accounts with fewer transactions, you will be able to see a longer period of history.
Thu, 6 Feb, 2020 at 12:15 PM
I confirmed my email address in Online Banking and am being asked to confirm it again for external funds transfer. Why?
You can have a different Online Banking email address than what is in external funds transfer.    The system will prompt you to see if you want to have y...
Thu, 3 Mar, 2022 at 10:37 AM
I logged into Online Banking and received an error message saying my accounts weren't available. What does this mean?
This means that our Online Banking system is unable to present your current account information.  The most common reason for this is because Third Feder...
Thu, 6 Feb, 2020 at 2:00 PM