How to Prepare

What is a primary banking system?
A primary banking system, also known as a core processing system, is the computer software on which most customer account(s) and information is stored.
Mon, 29 Jun, 2026 at 2:57 PM
Why is the system upgrade necessary?
Our upgrade, which is very common among financial institutions, will help us to serve you better now and in the future. 
Mon, 29 Jun, 2026 at 4:33 PM
When will the upgrade take place?
We will convert to a new banking system starting at 6:00 pm ET Friday, July 17 through Monday, July 20, 2026.  
Mon, 29 Jun, 2026 at 2:58 PM
Will hours of operation and services be affected?
Yes. To transition to the new system, Online Banking and Personal MoneyLine will be unavailable from 6:00 pm ET on Friday, July 17 through Monday, July 20. ...
Mon, 29 Jun, 2026 at 2:59 PM
What do I need to do for this upgrade?
Depending on which services you use with us, you may need to make a few preparations in advance, as you will not have access to your accounts from 6:00 pm E...
Mon, 29 Jun, 2026 at 3:00 PM
What can I do to prepare for the upgrade?
If you usually come to a branch on Saturdays, make plans to visit the branch earlier in the week.   Make any mobile deposits by 4:00 pm ET on Friday, July...
Mon, 29 Jun, 2026 at 3:00 PM
If the branches are not open on Saturday, July 18 through Monday, July 20, how will I be able to access my money?
You can withdraw your funds in several different ways: through ATMs, by writing a check, or using your debit/equity card for point-of-sale purchases.
Mon, 29 Jun, 2026 at 3:01 PM
Will I have access to Online Banking and Personal MoneyLine?
No. Online Banking and Personal MoneyLine will be unavailable during the upgrade beginning at 6:00 pm ET on Friday, July 17.  These services will resume on ...
Mon, 29 Jun, 2026 at 3:01 PM
Will I be able to use the ATM to get cash?
You will be able to make withdrawals from ATMs during the upgrade.
Mon, 29 Jun, 2026 at 3:02 PM
Will I be able to use my debit/equity cards and checks?
You can continue to use your debit/equity cards, and you can write checks as usual during upgrade weekend.
Mon, 29 Jun, 2026 at 3:02 PM