Third Federal Savings & Loan

WHAT'S HAPPENING 4

• What is a primary banking system?
• Why is the system upgrade necessary?
• When will the upgrade take place?
• Will hours of operation and services be affected?

HOW TO PREPARE 3

• What do I need to do for this upgrade?
• What can I do to prepare for the upgrade?
• How will this upgrade affect my card control settings?

DURING THE UPGRADE Saturday July 18 through Monday July 20 9

• Will my funds and personal data stay safe during the upgrade?
• Can I check my account balances during the upgrade?
• Will I have access to Online Banking and Personal MoneyLine?
• Will the online loan application be available?
• I have direct deposit and an automatic loan payment scheduled during upgrade weekend. When will these transactions take place?

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AFTER THE UPGRADE 14

• When will you reopen?
• Will my Personal MoneyLine PIN change?
• What will happen with existing scheduled internal and external account transfers?
• Can I still make telephone principal loan payments from external accounts?
• Will my loan payment from an external account still be pulled?

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HOW TO REACH US 1

• If I need help AFTER the upgrade, how can I reach someone?