AFTER THE UPGRADE
Yes. Personal MoneyLine, our interactive voice response system, will upgrade to a new, easier-to-use platform. When you call into the system for the first ...
Fri, 10 Jul, 2026 at 9:27 AM
All existing scheduled transfers will carry over to the new system.
Fri, 10 Jul, 2026 at 9:28 AM
No. As of April 30, 2026, we no longer accept telephone payments from external accounts for direct principal payments. Instead, you can: Log in to your...
Fri, 10 Jul, 2026 at 9:29 AM
It is important to check your accounts regularly. However, after the upgrade all loan payments will be pulled from external accounts on the day the payment ...
Fri, 10 Jul, 2026 at 9:29 AM
No. Your username and password will remain the same.
Fri, 10 Jul, 2026 at 9:30 AM
Yes, account statements and notices will have a new look, but the types of information presented on the statements will not change.
Fri, 10 Jul, 2026 at 9:31 AM
Most statements will be delivered on the same schedule. However, for deposit accounts with no activity, customers will now receive statements quarterly, in...
Fri, 10 Jul, 2026 at 9:31 AM
No. Everything will remain the same. Once the upgrade is complete, you will have immediate access to your account history within Online Banking and your M...
Fri, 10 Jul, 2026 at 9:32 AM
Yes. Currently, interest is paid on various dates, depending on the account. After the upgrade, all deposit interest will post on the last day of the month.
Fri, 10 Jul, 2026 at 9:32 AM