DURING THE UPGRADE Saturday July 18 through Monday July 20

Will my funds and personal data stay safe during the upgrade?
Yes. Your funds will be safe and secure during the upgrade.
Fri, 10 Jul, 2026 at 9:23 AM
Can I check my account balances during the upgrade?
During the upgrade weekend, starting at 6:00 pm ET on Friday, July 17 through Monday, July 20, you will not be able to obtain account balances, as the syste...
Mon, 29 Jun, 2026 at 3:02 PM
Will I have access to Online Banking and Personal MoneyLine?
No. Online Banking and Personal MoneyLine will be unavailable during the upgrade beginning at 6:00 pm ET on Friday, July 17.  These services will resume on ...
Mon, 29 Jun, 2026 at 3:01 PM
Will the online loan application be available?
Our online loan application will not be affected by this upgrade.
Mon, 29 Jun, 2026 at 3:03 PM
I have direct deposit and an automatic loan payment scheduled during upgrade weekend. When will these transactions take place?
Some transactions, such as planned transfers and automatic payments, will clear on Tuesday, July 21.
Mon, 29 Jun, 2026 at 3:03 PM
If the branches are not open on Saturday, July 18 through Monday, July 20, how will I be able to access my money?
You can withdraw your funds in several different ways: through ATMs, by writing a check, or using your debit/equity card for point-of-sale purchases.
Mon, 29 Jun, 2026 at 3:01 PM
Will I be able to use the ATM to get cash?
You will be able to make withdrawals from ATMs during the upgrade.
Mon, 29 Jun, 2026 at 3:02 PM
Will I be able to use my debit/equity cards and checks?
You can continue to use your debit/equity cards, and you can write checks as usual during upgrade weekend.
Mon, 29 Jun, 2026 at 3:02 PM
What if my Third Federal debit/equity card is lost or stolen during Upgrade Weekend?
Please call 1-877-896-5657 to report your Third Federal debit/equity card lost or stolen.
Fri, 10 Jul, 2026 at 9:25 AM