MORTGAGES

Can I obtain a payoff of my mortgage online?
Customers may not pay off their loans online at this time, however payoff requests can be submitted within Online Banking. From the navigation bar, click on...
Wed, 6 Nov, 2024 at 4:07 PM
Can I make a payment (or extra principal payment) to my mortgage via Online Banking?
Yes, you can make a regular payment on your mortgage as well as a principal only payment through Online Banking.  Under the Move Money Tab are options t...
Mon, 18 Apr, 2022 at 9:20 AM
Can I payoff my loan online?
Customers may not pay off their loans online at this time, however payoff requests can be submitted within Online Banking. From the navigation bar, click on...
Tue, 5 Nov, 2024 at 8:45 AM
Can I make an escrow shortage payment online?
No, you cannot make this tye of payment onlne. To make an escrow shortage payment, you can either go into a branch or mail a check to:          ATTN: Loan...
Thu, 31 Mar, 2022 at 9:54 AM
Can I pay the late fees for my mortgage online?
You currently cannot pay your loan late fees online. However, you can call our Customer Care Service Department at 1-800-844-7333 from:     8:30 a.m. to 5:...
Fri, 11 Mar, 2022 at 9:31 AM
What are "Deferred Fees" and "Deferred Expenses" on my mortgage loan?
Deferred Fees and Deferred Expenses are items that you see in your loan's account history each month.  These are the total of all of the fees and expens...
Tue, 27 Dec, 2022 at 1:30 PM
I am a few months behind on my payment and tried to do an internal transfer to bring it current. I wasn't able to do the transfer - why?
If you are currently more than one month behind in your loan payments, you’ll need to contact us directly to bring your account current.  You’ll be able to ...
Tue, 4 Feb, 2020 at 10:04 AM
I made a large payment to my mortgage online and expected my monthly payment to be lowered. Why didn't this happen?
You are not able to recast your loan and change your monthly payment online. However, you may be able to recast by going to one of our branch locations.  Th...
Tue, 22 Sep, 2020 at 5:08 PM
I have an ACH already set up that pays extra towards the principal. I went online and made a principal only payment. Will that ACH still occur?
Yes, the ACH payment will still occur.
Thu, 17 Sep, 2020 at 1:45 PM
I made a large payment to my loan and now I can't do transfers to it. Why is that?
You may have brought your remaining balance owed lower than your monthly payment due.  Since you can’t completely payoff a loan online and your balance owed...
Tue, 4 Feb, 2020 at 10:08 AM