INFORMATION ON DEBIT CARDS

I lost my Debit Card - what do I do?
If you believe your card or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, log...
Thu, 29 Dec, 2022 at 1:36 PM
What do I do if I can't seem to find my card?
If you think your card is lost or stolen, please call us immediately toll-free at 1-877-897-5657 or 1-800-THIRD-FED (1-800-844-7333).  If you are an Online...
Thu, 20 Feb, 2020 at 10:45 AM
Can I get a debit card with my Interest Checking Account?
Yes you can.  The debit card is part of the product; however, you have the option to decline the card. If, at a later time, you decide that you would li...
Wed, 31 Jan, 2024 at 12:37 PM
Can a merchant put a hold on my checking account if I use my Debit Card?
When you use your debit card in situations where the final amount is unknown, such as at hotels, gas stations or restaurants, the business can ask your bank...
Thu, 20 Feb, 2020 at 10:49 AM
How can I change the PIN on my debit card?
To change the PIN (Personal Identification Number) for your Third Federal debit card, call toll-free 1-877-558-1412 (domestic and international).  You n...
Tue, 27 Dec, 2022 at 2:16 PM
How can I find the nearest Fifth Third Bank ATM?
Go to our website at thirdfederal.com and click on the blue "Branches" tab at the top right of the home page.  Then scroll down to the Find An ATM...
Thu, 20 Feb, 2020 at 10:54 AM
How do I activate my new debit card?
To activate your Third Federal debit card, you need to call the following toll-free number from your primary phone number, 1-877-558-1412 (domestic and inte...
Tue, 27 Dec, 2022 at 3:23 PM
How does a debit card work?
Debit cards work over the same worldwide networks (MasterCard, Visa, etc.) used to process credit card payments. You can use your card two ways:   With ...
Thu, 20 Feb, 2020 at 11:04 AM
How many transactions can I have with my debit card?
The number of transactions on the account is not limited. All purchases made at MasterCard® merchants with your Third Federal Debit Card are free. Thir...
Thu, 29 Dec, 2022 at 10:46 AM
How often can I turn off my card with Card Control?
You can turn your debit or equity card on or off any time online or through the mobile app with the Card Control feature.
Thu, 20 Feb, 2020 at 11:07 AM