Third Federal Savings & Loan

APPLYING FOR DEPOSIT PRODUCTS ONLINE 12

• Are there any account ownership restrictions when opening an account online?
• Can I open a checking account online?
• Can I open up a deposit product online for a trust?
• Can I purchase an IRA CD or IRA savings account online?
• How do I fund my new online CD or savings account?

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GENERAL INFORMATION 14

• Does FDIC insure my deposits?
• Can I view my IRA accounts in Online Banking?
• What IRAs do you offer?
• What is the difference between account balance and available balance?
• Can I put a "stop payment" on a debit card transaction?

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INFORMATION ON DEBIT CARDS 17

• I lost my Debit Card - what do I do?
• What do I do if I can't seem to find my card?
• Can I get a debit card with my Interest Checking Account?
• Can a merchant put a hold on my checking account if I use my Debit Card?
• How can I change the PIN on my debit card?

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CERTIFICATES OF DEPOSIT 6

• How can I purchase a CD from Third Federal?
• What are the minimum and maximum dollar amounts with which I can open a new CD?
• How much penalty is charged for early withdrawal of a Certificate of Deposit
• Is there a grace period to make changes on a Certificate of Deposit that has matured?
• What CD term is right for me?

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CHECKING ACCOUNTS 3

• How much does it take to open an Interest Checking account?
• What is the difference between my available balance and my account balance?
• What type of checking accounts do you offer?

SAVINGS ACCOUNTS 6

• Do you offer debit card or ATM card access?
• How does the interest to the Interest Savings account get posted?
• What is the difference between a passbook and a statement savings account?
• What is the minimum amount I can open a savings account with?
• What types of deposit accounts do you offer?

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