SECURITY AND ONLINE BANKING

Can I have my One-Time Access Code sent to me via a text message?
Yes.  You can register up to two mobile phone numbers where you can receive a text message.  To complete the registration process, you need to have your...
Thu, 6 Feb, 2020 at 2:45 PM
Can I login from multiple computers and browsers?
As long as your browser and operating system are compatible with Online Banking, you can use whichever you prefer.  However, unless you enroll each computer...
Thu, 20 Feb, 2020 at 9:35 AM
Can I receive my One-Time Access Code at my home phone?
Yes you can!  You can register two phone numbers where you can receive the One-Time Access Code.  Once registered, you can click on which number you want to...
Thu, 20 Feb, 2020 at 9:52 AM
Can I register more than one email address to receive my One-Time Access Code?
You only can have one email address in Online Banking.  This email address is used for communication with you as well as for the Advanced Security (MFA).  ...
Thu, 20 Feb, 2020 at 9:53 AM
Can I still login to my account from anywhere?
Yes. If we do not recognize the computer that you are using then we will send you a One-Time Access Code to you.  You can choose to receive the code via ema...
Thu, 6 Feb, 2020 at 2:46 PM
How do you recognize my computer?
When you add extra security to your computer, a secure cookie will be placed on your computer. This secure cookie is unique, and when used in combination wi...
Thu, 6 Feb, 2020 at 2:48 PM
How does Enhanced Login Security protect me?
Enhanced Login Security allows us to know that it's really you logging into your account. We know it's you because we recognize your computer and yo...
Thu, 6 Feb, 2020 at 2:49 PM
How does Enhanced Login Security work?
You will need to add extra security to each computer that you use for Online Banking. This can be done easily from My Settings at the top right of the scree...
Thu, 6 Feb, 2020 at 2:49 PM
I received the One-Time Access Code and didn't log into Online Banking. Why is that?
You may have received the MFA One-Time Access Code via email, mobile phone or automated voice message because someone you shared your Online Banking User ID...
Thu, 6 Feb, 2020 at 2:50 PM
Is it ok for me to use a public computer to access my Online Banking account?
You should be very careful when using a public computer (such as a public library, hotel computer, internet cafe computer) or a computer that is not your ow...
Fri, 10 Jan, 2020 at 9:41 AM