ONLINE BANKING

Changing account details
Update your account details including user name, email address, phone number, or password anytime by following these steps: From Desktop: Select My S...
Tue, 11 Jul, 2023 at 9:24 AM
Can I name my accounts in Online Banking so I know which ones they are?
Yes you can.  Simply go to the My Settings link at the top right of the screen and click on Rename & Hide your accounts.  Enter the nickname you wan...
Tue, 23 Jun, 2020 at 4:31 PM
Can I download my data into a .csv file format?
Yes. Simply click on the Export link that is on the Transaction Summary page and select Excel (.csv).
Thu, 9 Jan, 2020 at 11:06 AM
Can I see my last login date?
Yes.  It's in the upper right hand corner within Online Banking.
Tue, 28 Jan, 2020 at 3:29 PM
Do you offer online bill payment?
We do not offer bill payment.  However, you can use our Move Money tab to assist with bill pay.
Tue, 27 Dec, 2022 at 1:54 PM
Is there a way to see a snapshot of account activity from the home page?
Yes.  To view the most recent activity for an account, click the “Quick Peek” link .  The “Quick Peek” link opens a new window that shows your current b...
Tue, 23 Jun, 2020 at 4:32 PM
What are the Username and Password requirements for Online Banking?
Username Requirements Must be between 6 and 20 characters long Must contain one letter Can contain letters, numbers and the following special characters...
Tue, 23 Jun, 2020 at 4:37 PM
What does it mean when you have to clear your 'cache' on your computer?
The ‘cache’ holds copies of recently accessed information such as a web pages and pictures on web pages.  It keeps this data on your computer.  When you ret...
Wed, 29 Jan, 2020 at 2:15 PM
How do I obtain my Annual Tax Statements from Third Federal?
2023 Tax documents are now live in Online Banking. To view, navigate to the Statements tab (located under the More tab in the mobile app), click on the acco...
Tue, 9 Jan, 2024 at 8:38 AM
Shared Access FAQs
How do I set up Shared Access? To set up shared access, you must first accept the terms for the service. You can do this by navigating to the Shared Acces...
Wed, 12 Apr, 2023 at 3:15 PM